Search found 14 matches

by UndercoverAngel
Fri Jul 04, 2014 6:09 pm
Forum: Questions and Answers
Topic: Returned article - 3 months after purchase
Replies: 27
Views: 23009

Re: Returned article - 3 months after purchase

Hi Abba May,

Thank you so much. Thanks to your help, and the help of the wonderful editor you contacted who was willing to look into the situation on a Friday night, my issue has been resolved, and my account balance has been restored. I seriously can't thank you enough.
by UndercoverAngel
Fri Jul 04, 2014 4:13 pm
Forum: Questions and Answers
Topic: Returned article - 3 months after purchase
Replies: 27
Views: 23009

Re: Returned article - 3 months after purchase

That would be great Abba. Thanks! I have contacted them twice using the contact form the site, once by replying to the email they sent me about the article being refunded, and twice through manually sending emails to Support. But yes, if you have other ways to contact them, that would be great. If t...
by UndercoverAngel
Fri Jul 04, 2014 4:05 pm
Forum: Questions and Answers
Topic: Returned article - 3 months after purchase
Replies: 27
Views: 23009

Re: Returned article - 3 months after purchase

Hi Abba, I have it set to allow users to send me private messages too. I tried to click on your name to see if it would let me send you a private message and it won't let me do that either. When I click on your name, in the right hand panel is says stats on all of your posts, etc. In the left hand p...
by UndercoverAngel
Fri Jul 04, 2014 1:24 pm
Forum: Questions and Answers
Topic: Returned article - 3 months after purchase
Replies: 27
Views: 23009

Re: Returned article - 3 months after purchase

Hi Abba,

I think I did it right.
by UndercoverAngel
Fri Jul 04, 2014 12:36 pm
Forum: Questions and Answers
Topic: Returned article - 3 months after purchase
Replies: 27
Views: 23009

Re: Returned article - 3 months after purchase

I've sent in multiple messages to support in the past 6 months and zero reply. they must be drowning in work.
At first I thought they were just ignoring me because of the issue. That is ridiculous. Is there no Support anymore?
by UndercoverAngel
Fri Jul 04, 2014 12:35 pm
Forum: Questions and Answers
Topic: Returned article - 3 months after purchase
Replies: 27
Views: 23009

Re: Returned article - 3 months after purchase

Hi Lysis, I'm glad that you had a positive resolution. I haven't even received a response from them yet. Them reselling the article doesn't work for me. It wouldn't benefit me in any way other than to bring me back from a negative balance, which I shouldn't have in the first place if they had follow...
by UndercoverAngel
Fri Jul 04, 2014 9:43 am
Forum: Questions and Answers
Topic: Returned article - 3 months after purchase
Replies: 27
Views: 23009

Re: Returned article - 3 months after purchase

I said I'd keep you all updated, and I will, but as of yet there are no updates. It's one week and five messages to support later, and I have not received one single response from Support. I would have thought they would have said something by now, even, "We're checking into it," but so fa...
by UndercoverAngel
Fri Jun 27, 2014 8:53 am
Forum: Questions and Answers
Topic: Returned article - 3 months after purchase
Replies: 27
Views: 23009

Re: Returned article - 3 months after purchase

I will definitely let you know how it all turns out. I still haven't received a response from support.
by UndercoverAngel
Thu Jun 26, 2014 1:12 pm
Forum: Questions and Answers
Topic: Returned article - 3 months after purchase
Replies: 27
Views: 23009

Re: Returned article - 3 months after purchase

Again, I'm so sorry to hear it happened to you too. It sounds like the exact same thing happened to both of us. I'm almost wondering if someone returns a lot of articles at once, if they even bother checking the purchase dates. The return policy is the second to the last entry on this page: https://...
by UndercoverAngel
Thu Jun 26, 2014 12:58 pm
Forum: Questions and Answers
Topic: Returned article - 3 months after purchase
Replies: 27
Views: 23009

Re: Returned article - 3 months after purchase

Thanks so much for the info on spinning Lysis. So, it's likely they didn't do that then. I'm also very relieved to find out they can't remove money from my PayPal account because I would have disputed that big time. I'm sorry to hear that you had a similar thing happen to you. But is returning an ar...
by UndercoverAngel
Thu Jun 26, 2014 10:13 am
Forum: Questions and Answers
Topic: Returned article - 3 months after purchase
Replies: 27
Views: 23009

Re: Returned article - how is this allowed?

I've been so upset, I never even thought about them using it in print or other places besides online. Yes, under my account status, I have a negative balance. They haven't tried to take the money out of my PayPal yet though. I'm assuming they'll do that on pay day. Is there any way I can stop them f...
by UndercoverAngel
Thu Jun 26, 2014 9:57 am
Forum: Questions and Answers
Topic: Returned article - 3 months after purchase
Replies: 27
Views: 23009

Re: Returned article - how is this allowed?

Immediately before emailing support, I ran the article through Copyscape to see if it was in use on the clients website - it doesn't seem to be, but if it was I wanted to put that in the email too. However, that doesn't mean they haven't spun it or something. I mentioned that in my email to support ...
by UndercoverAngel
Thu Jun 26, 2014 9:49 am
Forum: Questions and Answers
Topic: Returned article - 3 months after purchase
Replies: 27
Views: 23009

Returned article - 3 months after purchase

One of my articles sold on March 31, 2014. Today, June 26, 2014 I received an email stating that the article had been returned and the client had been refunded. How is this even allowed three months after the article sold? I can see it if it was within a couple of weeks or even within a month - and ...
by UndercoverAngel
Sat Feb 08, 2014 3:15 pm
Forum: Questions and Answers
Topic: Paranoid Newbie Wants to Play It Safe
Replies: 2
Views: 3545

Paranoid Newbie Wants to Play It Safe

Last week I got accepted to Constant Content. I wrote one article and it was accepted. In an effort to build up a selection of articles across a variety of topics, I started writing and uploading more articles. After all, they say you need to have a lot of articles on here to start making money. Aft...