No responses from support or pay?

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Angie H
Posts: 107
Joined: Tue Mar 11, 2008 9:19 am
Location: Saskatchewan
Contact:

No responses from support or pay?

Post by Angie H »

So... Sent two mails to support in regards to an article that was refunded from my account but hadn't sold. I should have been paid at the end of the month, but I wasn't. Anyone else having issues?
MrSteve51
Posts: 24
Joined: Mon Apr 23, 2018 8:20 am

Re: No responses from support or pay?

Post by MrSteve51 »

I've not heard anything from Support regarding an article that's been "waiting" for weeks - normally I at least get an acknowledgement within 24 hours.

At least I got paid though - not getting the money that's due to you really sucks.

Let us know if you manage to get this resolved
Angie H
Posts: 107
Joined: Tue Mar 11, 2008 9:19 am
Location: Saskatchewan
Contact:

Re: No responses from support or pay?

Post by Angie H »

Just a request for my paypal address and nothing else. This sucks. I have bills to pay and medications to buy. I've also got 6 articles due today that I'm too scared to upload because they've not paid.
Angie H
Posts: 107
Joined: Tue Mar 11, 2008 9:19 am
Location: Saskatchewan
Contact:

Re: No responses from support or pay?

Post by Angie H »

Not sure what the deal was, but support thankfully was able to sort everything out today!
MrSteve51
Posts: 24
Joined: Mon Apr 23, 2018 8:20 am

Re: No responses from support or pay?

Post by MrSteve51 »

Hooray! Hopefully that was a one-off.
Voskhod02
Posts: 2
Joined: Sun Aug 25, 2019 6:28 am

Re: No responses from support or pay?

Post by Voskhod02 »

So, how did it turn out since then, did you get paid?
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