payment

DeeCee · Post by **DeeCee** » Sun Nov 04, 2007 6:33 am

I sold 3 articles this month. 2 of them were offers that I accepted. One was 100 one was 40 and one was 25. My paypal shows a payment of 81.25. I don't understand this. Can someone tell me why it only shows 81.25? Thanks.

Ed · Post by Ed » Sun Nov 04, 2007 6:40 am

You'll have to contact support for this sort of query.

Thanks,
Ed

DeeCee · Post by **DeeCee** » Sun Nov 04, 2007 9:14 am

Thanks.

Celeste Stewart · Post by **Celeste Stewart** » Sun Nov 04, 2007 9:57 am

Doing the math, it sounds as if the $40 order didn't get credited. $100+25= $125; $125 times 65% = 81.25.

If I were you, I'd check my licenses for sold content and make sure the $40 sale is still good (customers sometimes cancel or never pay) and take into account the date. If it just recently sold, perhaps the customer paid by e-Check which hasn't cleared yet. If the payment has cleared by payday, CC holds it until it does clear before paying.

Just some ideas.

DeeCee · Post by **DeeCee** » Sun Nov 04, 2007 6:34 pm

Thanks Celeste.

DeeCee · Post by **DeeCee** » Wed Nov 07, 2007 5:55 am

I checked my sold articles and they are still showing sold. I also contacted support but haven't heard anything yet.
DeeCee