Article Purchasing Glitch: Ed or Support, Please help?

[DSWaltenburg]

Hey there.

Private Req. customer attempted to purchase article, and cannot get through checkout process. It shows on my content list as "View" but with #of licenses sold= '1', however, it's still showing on my profile page. Customer not happy, please help him? Thanks.

[Ed]

Please email Support with this issue. Unfortunately, it's the weekend, so I can't guarantee a quick response.

Ed

[DSWaltenburg]

Thanks. It did finally go through for the customer.

[Ed]

Okay, that's good!