Revisions

[aprilk10]

Hi! I am currently working with my first private request client on a number of various projects. I was curious as to how revisions are handled for private requests. For example, if she is not completely satisfied with the article I submit to the private request or has info she wants me to add, how would she go about asking for changes? Should she simply refuse the submission and place another request or should it be handled in another way? While this (thankfully) has not yet happened, I would like to know how it should be handled in the instance that it does. Thanks!

[Celeste Stewart]

First, post the entire article in the long summary so the customer can see before she buys. If she has changes at this point, simply remove the article, make the changes, and resubmit with a short note in the summary to Ed detailing the changes such as: Note to Ed: Previously approved. Minor change in 3rd paragraph detailing ___.

If the customer buys the content and later needs a revision, you'll need to create a new submission with the change. This rarely happens but when it does, there's that pesky issue of pricing. Normally, I do revisions for free (unless they're major and not really revisions but rather additions) and there's no mechanism on CC for this. In the past, I just placed a one cent charge in the pricing field and that has been fine. Not sure if you can do that now that there's a $7 minimum price. Anyhow, revisions are extremely rare after the fact if you post the full article in the long summary.

[aprilk10]

Thanks Celeste! Hopefully she will always be happy with the first submission and there will never be any need for a revision, but it is always good to know!

[LaLa]

Celeste,

If the entire article is posted in the long summary, what's to stop the client from copying the article and never purchasing the attached document? It probably doesn't happen much, but it is possible, right?

I haven't received a private request yet, but I'm studying the process so that I'll be ready when I do. Thanks for all of your replies on the topic.

[Celeste Stewart]

Lala,
CC has coded pages so that you can't easily copy and paste text from the long summary (go ahead and try it) unless you happen to have computer hacking skills. I don't worry about private requesters stealing the text at all. Most have already purchased content from me and have established a relationship before asking me to write a private request so I know they're legitimate. Also, there's a trust issue. If we don't post the full text on public and private requests, we're implying that we don't trust the requester. I don't like doing that. Plus, I believe requesters deserve to see what they are buying.

[LaLa]

Makes sense and I figured you to have established a comfortable trust level with your clients. I was thinking more of a first-time private request. Good to know there's a system in place though and your comments have definitely helped to ease my concern.

Thanks!

[Celeste Stewart]

It's rare to receive a first-time private request from someone you haven't yet written for. Usually, private requesters discover writers that they like through past purchases or public requests. I think I've had maybe two or three "out of the blue" private requests. All the rest have either purchased some of my general articles beforehand or purchased articles made through public requests.

[LaLa]

That's good to know, too. I feel a lot more comfortable about it now, Celeste, thanks!

Now, if I could jut get a private request! lol