Page 1 of 1

TECHNICAL ISSUES

Posted: Tue Apr 29, 2008 6:22 pm
by constant-content
Ok here is the situation. We changed servers, this has led to a bunch of email issues as the website slowly changes from one place to another. The techincal details aside, the symptoms are as follows: All automated emails are going to be spotty till tomorrow. IF you have requested a password retrieval you are going to have to wait, since the email may not send out the email with your NEW password, one that you don't know. You may not be able to log in, submit photos, and you also will potentially not receive notification of approved articles or sold articles etc. This (fingers crossed) will all be resolved by tomorrow afternoon at the latest. If you are not one of the unlucky ones locked out, you should be able to still access your accounts and check the statuses. Please avoid email support for the next 12 hours or so, in which time we should have everything up and running again.

Cheers.

Ice cream is on me.

Posted: Wed Apr 30, 2008 6:19 am
by Elizabeth Ann West
Thanks for the heads up. I'm sure I'm not the only author who appreciates it. Good luck in transferring everything over! :)

Posted: Wed Apr 30, 2008 7:51 am
by wdadkins
Thanks for the update. The only problem I've noticed (minor) is not getting e-mail notices of public requests. Otherwise, no problems (knock on wood!)

Good luck,
Bill