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Waiting
Posted: Thu Oct 09, 2008 2:10 pm
by Lola
Hello,
I have a question. One of my oreviously approved and viewable articles has been moved to the "waiting" category. Why is that?
Thanks,
Lola
Re: Waiting
Posted: Thu Oct 09, 2008 2:18 pm
by Celeste Stewart
That means someone is potentially buying it and payment is being processed. Unfortunately, sometimes this is also a glitch where the article gets placed in someone's shopping cart and never quite goes through. Keep your eyes on it for a few days and see if it goes through. If not, you may need support to release it somehow. Hopefully, yours is being processed and will be officially sold soon.
Re: Waiting
Posted: Tue Oct 14, 2008 9:48 am
by Lola
It's still stuck in the "waiting" category. How do I contact support about this?
Thanks,
Lola
Re: Waiting
Posted: Tue Oct 14, 2008 11:53 am
by Ed
You can use the "contact us" form on the main site or email
support@constant-content.com.