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Does anyone else see this?
Posted: Tue May 26, 2009 6:57 pm
by thepaintguru
In the Recently Sold Articles list, the same article about creating a website was just sold twice in a row, both full rights licenses. What's up?
Re: Does anyone else see this?
Posted: Tue May 26, 2009 7:53 pm
by Celeste Stewart
That happens sometimes (like when a customer pays through PayPal, the transaction gets stuck, and then the customer pays using a credit card). When this has happened to me in the past, the issue has been been resolved promptly. I believe it's just a reporting glitch, but I don't know for sure. Hopefully CC's on it and will make sure that the transaction is billed properly for everyone involved.
Re: Does anyone else see this?
Posted: Wed May 27, 2009 7:47 am
by geniuswaitress
I had the same article sell twice for full rights to what appears to be two different buyers on two different days. I posted about it, but never received a follow up.
Re: Does anyone else see this?
Posted: Wed May 27, 2009 8:22 am
by Celeste Stewart
Did you ever contact support directly about it?
Re: Does anyone else see this?
Posted: Wed May 27, 2009 8:38 am
by geniuswaitress