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Your Shopping Cart is NOT WORKING....

Posted: Thu Jun 25, 2009 11:26 am
by BlueSquares
I'm trying to order 3 articles.

I have no idea what "Upgrade to Use" means.
As if that's not enough, here's what you want me to pay.

There's some cart problems, here. Can you please fix?

Re: Your Shopping Cart is NOT WORKING....

Posted: Thu Jun 25, 2009 11:32 am
by Ed
Your problem has been forwarded to Support.

Thank you,
Ed

Re: Your Shopping Cart is NOT WORKING....

Posted: Thu Jun 25, 2009 1:11 pm
by Constant
So the problem was that the article which was tagged "upgrade to usage" had already been purchased a month ago, so the system was letting the buyer know this. This notification is also used if a client buys an article for usage and then comes back and wants to buy it for fullrights, so they only have to pay for an upgrade. Obviously we need to change the language used so that it is more intuitive to the user. That will go on the list. It has all been worked out now and we appreciate the heads up when things like this happen.

Cheers,

David Kool