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A customer said he is unable to send me a best offer

Posted: Fri Aug 14, 2009 9:12 am
by Lysis
I received a PM from someone who claims he is unable to make an offer on one of my articles. I checked to make sure it is set at best offer, and it is. He says when he tries to send an offer, it comes back as $0.
Is there a common cause or mistake when this happens? I told him I'd get back to him. His offer is fair, so I'd like to take it.

Re: A customer said he is unable to send me a best offer

Posted: Fri Aug 14, 2009 9:18 am
by Celeste Stewart
In the meantime, why not change the price manually and let him know the article is now available at his desired price? That way he can buy it right away without worrying about the tech support side of things.

Re: A customer said he is unable to send me a best offer

Posted: Fri Aug 14, 2009 10:40 am
by Lysis
haha, Celeste. DUH on my part. :-/

I'd like to blame the question on no coffee this morning, but man what a brain fart. HA! Thank you. And, I'm not blonde either!