Sales from last night wiped out

Not an author yet? Have questions? Post here!

Moderators: Celeste Stewart, Ed, Constant

Locked
Lysis
Posts: 1529
Joined: Sun Jun 07, 2009 2:08 pm
Contact:

Sales from last night wiped out

Post by Lysis »

Hi,

There were a bunch of sales for tech articles late last night (EST). One of them was mine. I looked at my total last night and it reflected my new sale, but this morning the article is gone from my queue and the sale is no longer listed.

I'm going to email support, but I wanted to know if anyone else noticed. I see none of the tech articles are shown as sold anymore in the recent sales list.
Lysis
Posts: 1529
Joined: Sun Jun 07, 2009 2:08 pm
Contact:

Re: Sales from last night wiped out

Post by Lysis »

Yep, definitely a problem. The article is listed as sold with a quantity of 0.

You guys might want to check if you sell tech articles. There were probably 10 of them sold really late last night.
jrichards
Posts: 186
Joined: Fri Jul 04, 2008 2:42 pm

Re: Sales from last night wiped out

Post by jrichards »

Hi Lysis,

Paypal reversed a payment on an order of Website related articles papal cited fraud as the reason for reversing the charge. It looks as though the Paypal credentials used to purchase the articles have been phished. Consequently, the articles are now unpaid and the balance in your account adjusted accordingly. Articles will be returned to the publically searchable pool of articles as soon as I have had time to review the situation in full.

If you have any questions please let me know at support@constant-content.com

Thanks for you patience
-jrichards
Support
Lysis
Posts: 1529
Joined: Sun Jun 07, 2009 2:08 pm
Contact:

Re: Sales from last night wiped out

Post by Lysis »

aaaaah, gotcha. Thank you for answering me so quickly on a Sunday to boot!

I thought maybe that might have been it, but since the article was still removed from my queue, I wasn't sure.

I'm going to put up an alert on my article to see if it's posted somewhere. If I find it on a domain, I'll send you the addy.
Locked