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Can clients post attachments to public requests?

Posted: Sat Sep 19, 2009 3:26 pm
by PeggyTee
A public request customer would like to send me some Excel, PDF and word documents that I will need to use to fulfil his request. Is there somewhere he can attach these files so I can download them, and if not how else would I be able to obtain this information without breaching CC's terms and conditions?

Thanks!

Peggy

Re: Can clients post attachments to public requests?

Posted: Sat Sep 19, 2009 4:06 pm
by Celeste Stewart
He can email them to support and ask that Support forwards the attachments to you. This doesn't happen often, but when it does, support can help.

Re: Can clients post attachments to public requests?

Posted: Sun Sep 20, 2009 2:29 am
by PeggyTee
Thanks Celeste.