Technical Subjects Which Require Downloading Files
Posted: Tue Oct 13, 2009 7:49 am
I know there is a strict taboo about adding links within articles, or even as a footnote, but I have several subjects I'd like to cover which would require downloading specific files in order to accomplish the tasks outlined in the articles.
Let's say you're creating a bootable installation CD for Windows XP, but your computer came preloaded with Windows and all you got with it was a recovery CD. Well, it's possible to do a clean install of XP, but you'd need to download a few files from the official Microsoft website to do it. Let's be honest - just adding a file name to a search box will net you a few thousand results, and the one you need could be buried fifteen-plus pages down.
I doubt the policy will change about links any time soon (probably not ever), but there could be creative ways to let the customer know to add the files as hyperlinks. Would it be against policy to add the entire link minus the www and putting a footnote telling the customer to add it when posted or printed, or would that be something for the short summary? The reason I hesitate about the first option is because if the article is bought for usage or unique rights, the customer isn't supposed to alter the article in any way.
Let's say you're creating a bootable installation CD for Windows XP, but your computer came preloaded with Windows and all you got with it was a recovery CD. Well, it's possible to do a clean install of XP, but you'd need to download a few files from the official Microsoft website to do it. Let's be honest - just adding a file name to a search box will net you a few thousand results, and the one you need could be buried fifteen-plus pages down.
I doubt the policy will change about links any time soon (probably not ever), but there could be creative ways to let the customer know to add the files as hyperlinks. Would it be against policy to add the entire link minus the www and putting a footnote telling the customer to add it when posted or printed, or would that be something for the short summary? The reason I hesitate about the first option is because if the article is bought for usage or unique rights, the customer isn't supposed to alter the article in any way.