Page 1 of 1

I don't understand my account

Posted: Mon Jan 29, 2007 12:54 pm
by Penny Johnson
According to my 'licences' page I have sold two articles, both for $50.

When I checked the 'Your account' yesterday, it said I am due to be paid $45.50. Yesterday, the payment for the 2nd article had not registered.

Today it still says $45.50, even though the 2nd article has now been paid for. Is this just a delay in the system?

I don't understand the amount, either. I thought that we got 65% of the sale price, so I should be getting $32.50 for each article - so the $45.50 does not seem to represent the payment for one article or for two!

Any explanations gratefully received!

Penny

Posted: Mon Jan 29, 2007 2:05 pm
by constant-content
Your account should be corrected, to be honest I'm not really sure what happened we are looking into it.

Posted: Mon Jan 29, 2007 2:29 pm
by Penny Johnson
Thank you for such a quick response!