Page 1 of 1

File extensions

Posted: Fri Apr 02, 2010 2:24 pm
by MPIvy
First, a big apology for submitting an article with the same error twice. But honestly, I checked very carefully that I had selected rtf on the second submission, yet the article was again rejected for no file extension. Since I have not (knowingly) changed any settings, I am at a loss to figure out why this is happening. So, I wondered if there is a 'short answer' to this puzzle and also wondered if anyone else has had similar (unhappy) experiences.

I would like to assure Ed I will not spoil his post-vacation tranquility by submitting any more articles until I can get this cleared up.

MP

Re: File extensions

Posted: Fri Apr 02, 2010 7:50 pm
by REason
What operating system are you running on your computer?

Re: File extensions

Posted: Sat Apr 03, 2010 7:13 am
by BarryDavidson
What program are you using as your word processor? I haven't seen the problem of 'no file extension' in a long time.

Re: File extensions

Posted: Sun Apr 04, 2010 12:43 pm
by MPIvy
I use Mac O/S and Word. The funny part is I have submitted almost 30 articles over the past few months and have not ever encountered this problem. That's what has me so puzzled. As far as I know, none of my settings had changed. The second time I submitted, I chose 'rtf', thinking that might fix whatever was wrong. Nope. When I was working on the submission page, I checked both times to make sure the title for the attachment showed up next to the "attach file" or whatever that little button says. Since the title was visible, I assumed all was correct.

Very strange.

MP

Re: File extensions

Posted: Sun Apr 04, 2010 9:17 pm
by BarryDavidson
I don't know much about Mac's, but you could try typing in the extension manually when you save the file. For example:

Save As: JumpingJupiter "and put .doc, .rtf, etc." after the filename.

Re: File extensions

Posted: Tue Apr 06, 2010 4:52 pm
by zwag
I have a question of my own. I've seen somewhere on Constnat Content, but not in the guidelines apparently, the different extentions that are acceptable. One is doc, but the documents I'm working with now have a docm extension. Is that acceptable?

Re: File extensions

Posted: Tue Apr 06, 2010 5:00 pm
by Evelyn
Nope. It should be a .doc OR a .rtf.

What program uses a .docm? I'm interested to know.

Re: File extensions

Posted: Tue Apr 06, 2010 5:53 pm
by Celeste Stewart
I think .docm is a Word 2007 template file. Definitely change it to .doc or even .docx (which is now acceptable here)

Re: File extensions

Posted: Tue Apr 06, 2010 5:57 pm
by zwag
Thanks. I'll try and see if I can change it.