Affiliates - articles sold has gone to "0"

Carrie · Post by **Carrie** » Mon Jun 13, 2005 5:14 pm

Just wondering if anyone else is having this problem. My affiliates are still listed, but now it says that they've sold no articles and I've made no commission.

It's not really a huge deal, since the amount of money isn't a large sum or anything - I'm just wondering why the info in that section keeps changing for me, and how we know if it's accurate or not?

Thanks.

Post by **constant-content** » Tue Jun 14, 2005 5:53 am

Carrie -

Have you been paid lately? The amount would go back to "0" if you were paid recently. We would have added the amount to your payment and set your earnings back to "0".

If this is not the case, please contact us with the total that was in there, I will make sure it is added to your account. If anyone else is seeing this please let me know.

Carrie · Post by **Carrie** » Tue Jun 14, 2005 9:30 am

I'll send you an e-mail Chris - thanks.

Post by **constant-content** » Wed Jun 15, 2005 4:40 am

Hi Carrie -

It looks like in this case you received commission from some articles that we pending payment. The payment did not go through (did not pass the fraud check), so the order was removed. Thus the commission was removed... We will change this to give the commission after the order has processed for the future.

We credited your account any way, thanks for finding a bug

Carrie · Post by **Carrie** » Wed Jun 15, 2005 2:49 pm

That's understandable.

Thanks Chris, I appreciate it.