Byline Omitted on Usage Rights

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Jaye
Posts: 50
Joined: Fri Sep 25, 2009 2:14 am
Location: Ireland

Byline Omitted on Usage Rights

Post by Jaye »

A customer bought an article for usage rights only, but it is posted on his website/blog as being written by him. I emailed support nearly two weeks ago - no response. So I'm wondering whether to leave a note in the comment box on the customer's blog. It seems a bit direct for my liking because it could be a genuine mistake. I would rather CC dealt with it so I don't have to personally contact the customer. Any suggestions?
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Celeste Stewart
Posts: 3528
Joined: Sun Jan 08, 2006 5:28 pm
Location: California
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Re: Byline Omitted on Usage Rights

Post by Celeste Stewart »

I'd let CC handle it.
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Jaye
Posts: 50
Joined: Fri Sep 25, 2009 2:14 am
Location: Ireland

Re: Byline Omitted on Usage Rights

Post by Jaye »

I'll do that. Perhaps my last email got lost in the post...
Thanks Celeste.
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