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Help!

Posted: Sat Aug 27, 2011 3:52 pm
by carpenjoyce
I received a private request in my inbox today. I wrote an article for it, and attempted to submit it as a private request. But the system won't let me do it, and it says that no private requests are available. Does anyone know what's going on?

Re: Help!

Posted: Sat Aug 27, 2011 11:54 pm
by Jaye
Did the customer send you an actual private request or just a private email requesting an article from you. I had a similar thing happen - the customer sent me an email asking me for articles - but I couldn't submit anything. I asked him to send an 'official' private request to my author account so that I had something to submit to.
Hope that's all it is. If it's some sort of system failure then ..... help!!

Re: Help!

Posted: Sun Aug 28, 2011 3:20 am
by aprilk10
I had that happen before Jaye. I submitted an article to a public request. The guy never bought it, but he sent me a message to my inbox asking me to write another on a similar topic. I wrote him back and told him he needed to submit a private request. I never heard back from him. I have seen him place many public requests since then, but his purchase rating never changes. It is that guy who requests all of the articles about Italy.

Joyce, you will have to have a private request in your request box before you can submit it as one. Alternatively, you can just place it as an on-spec article and send the client a note when it is published on your profile. I would be a little leary of doing that though unless it was a client I already have worked with.

Re: Help!

Posted: Sun Aug 28, 2011 6:11 am
by carpenjoyce
Thanks, everybody. I think the problem is that it was just a note in my inbox. No, it's not the guy that everyone complains about.

Re: Help!

Posted: Sun Aug 28, 2011 1:04 pm
by Jaye
My customer wasn't the Italy guy either, but a 'genuine' customer who had no problem immediately sending me a private request once I'd told him that's what he was supposed to do (in the politest possible way, of course!). A genuine customer shouldn't have any problem with that.