Constant Content

Hi,

Newbie fumbling showing here.... I'd like to respond to a public request. Do our articles have to be approved first before we try to post them to the request? So we send them up to the editors first? And they know we're answering a public request? How do we go about that?

S. Shane

I hope I did it right. I sent it up for approval and mentioned it was a public request....


S. Shane

I'm new too, but here's how it goes. Once your article has been approved, you'll get an email saying so. You can then go to the request and click on Q/A. Write a short email and at the bottom, click the button to reference the article. A list of your articles will pop up and you click on the one that you want them to look at. That's what I've done, and it's working.

Good luck!

Thanks for the help, Kat. But also, I wondered how we did it for admin. I put in "public request" in the recommended sub-category slot. Was that right? Or did that even matter?

S. Shane

I'm confused about this too, and it's a bit disappointing you've waited nearly 2 weeks for a reply

"How do you reply to a public request" should be an easy question to answer yet somehow it isn't?

You just submit like you would any other article. Put it in the appropriate category under "articles," and then, in the question and answer section to the requester, use the box to find your article number so that their attention can be drawn to the fact that you've submitted to their request.

OK thanks, I'll do that, though I'm still a little unsure what to do with the summary section? This is what I've put:

"Written for a public request. Concentrates on a specific product rather than keywords or other SEO."

But I haven't posted it yet as I'm not sure if that's the correct thing to do?


S.

That's one way of approaching it. You can always go back and change the short summary later, if you so choose. Instead of just saying "a specific product," though, I would elaborate more on the topic. The nice thing about the short summary is that nothing is set in stone.

OK that's great, just wanted to ensure it wouldn't be rejected out of hand for a "wrong" summary or anything. Thanks.

New question - with the Q&A thingy, do we receive email notification if someone replies to a question?


S.

Yes, as long as your account settings allow you to receive e-mail notifications.