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Accessing your submitted articles

Posted: Tue Oct 09, 2012 5:49 am
by DDyer
Hi everyone,

It has been a while since I have been in CC. I submitted 2 articles in May but am hoping to access them in full...I am not seeing an option for this. I go into My Content and only see maybe 3/4 of it (which I submitted as a summary). My computer crashed a few months ago and I do not have copies of the articles I wrote.


Any help would be greatly appreciated!
DD

Re: Accessing your submitted articles

Posted: Tue Oct 09, 2012 10:13 am
by jellygator
You should be able to access them from the edit mode. I believe you can download the attachment you originally submitted.

Re: Accessing your submitted articles

Posted: Tue Oct 09, 2012 10:25 am
by DDyer
Thanks for your reply but I don't see where I can download the original in edit mode..

Re: Accessing your submitted articles

Posted: Tue Oct 09, 2012 11:10 am
by Word Gypsy
HI, As far as I know, you can't gain access to the original file through the editing page. I know someone who would lower the usage price and purchase her own article to gain access to the original file. Wish I could be of more help. Good luck. WG

Re: Accessing your submitted articles

Posted: Tue Oct 09, 2012 3:57 pm
by trisheart
I can relate to that feeling of losing all your files :shock: Have you tried sending a message to support? The only other option, apart from Word Gypsy's suggestion, would be to download the summary and try to recreate your article from there.