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Article sold twice but I can't find details

Posted: Thu Jul 05, 2007 2:48 pm
by Lisa-Anne Sanderson
Hello,

According to the 'My Content' section my article on Chanel No.5 has sold twice but this isn't showing up in the license or account sections. I hope that it isn't a mistake.

Best Regards,

Lisa
www.webwritereditor.com
www.bookaddiction.blogspot.com

Posted: Thu Jul 05, 2007 3:16 pm
by Raya Wolfsun
I'm having that problem too--accepted an offer for an article but there doesn't seem to be any record of the sale. I guess it's some sort of system glitch?

Me too, on article that was sold, then not?

Posted: Tue Jul 10, 2007 5:54 pm
by John Connor
I had an article of customer service tips sell for full rights (at a nice $150), then I guess the buyer fell through? Because it now shows as not being sold.
What the deal-i-o?
:?:

Posted: Tue Jul 10, 2007 6:10 pm
by constant-content
This was a fraudulent order and was immediately deleted. Seems someone was
testing a stolen credit card on our system.

Posted: Tue Jul 10, 2007 6:11 pm
by Celeste Stewart
See the the fraudulent orders thread.... In the Update for Writers forum. It could be related?

Customers sometimes put articles in their shopping carts too and I think that might (but I'm not sure) show up as a sale before it actually goes through.

Thanks for quick reply.

Posted: Tue Jul 10, 2007 7:48 pm
by John Connor
I guess it makes sense for a fraud to test a relatively high dollar article ($150) -- felt good for a day thinking it sold, though! :wink:

re: article sold twice?

Posted: Wed Jul 11, 2007 8:25 pm
by Lisa-Anne Sanderson
I still don't know what happened in my case! The article is still listed as having sold twice?

Regards,
Lisa