Page 1 of 1
Problem with Input in Content Editor
Posted: Tue Jan 14, 2014 7:52 pm
by philipanderson
Hello - has anyone experienced this error?
When I copy text into the content editor from MS Word, apostrophes appear as follows: Instead of "it's", I get "It�s".
If I then manually correct them, those characters turn from an apostrophe to a question mark - and I can't correct them.
I've been doing this with Word 97 and Firefox fine without any problems before today.
Many thanks
P
Re: Problem with Input in Content Editor
Posted: Tue Jan 14, 2014 8:13 pm
by philipanderson
Just an update
This error appears only in the short and long summaries and not actually in the content editor itself.
Also, the error does not appear if I add and save each field until I add a Title. I added and saved each section and the text was fine. I finished by adding the title, and clicked Save Draft and the error appeared in all the text. I have tried deleting the content and starting again and it happens every time.
Thanks
P
Re: Problem with Input in Content Editor
Posted: Tue Jan 14, 2014 9:27 pm
by kassiesamp
HI
I am very new here and trying to submit initial articles.
I too am experiencing similar problems with the Long Summary and know of no way to fix the apostrophes or the mark-up appearing between sentences. I too have deleted and re-inputted material to no avail.
I found this happening today - the 15th - although the same draft had been fine when submitted at an earlier date.
I am also finding that the material placed in the Content editor simply disappears although the related file is there.
Re: Problem with Input in Content Editor
Posted: Wed Jan 15, 2014 12:16 am
by philipanderson
I have reported this to the helpdesk, so will advise separately if I hear anything else.
P
Re: Problem with Input in Content Editor
Posted: Wed Jan 15, 2014 8:46 am
by ChrisBlank
I am having the same issue. I also cannot make changes in content editor after saving articles in draft mode or after submitting them for review. All I get when I try to edit drafts or submitted articles is a blank box with no text showing. I have tried in several different browsers and on different computers. I have also reported this issue to the Help Desk.
Re: Problem with Input in Content Editor
Posted: Wed Jan 15, 2014 9:44 am
by Lysis
ouch. Just saw mine are like that too, and I have a revision to do.
They must have rolled out changes yesterday, because it wasn't like that yesterday.
Re: Problem with Input in Content Editor
Posted: Wed Jan 15, 2014 12:44 pm
by Constant
Sorry about that everyone. The content editor box should be appearing correctly now, and the error signs you are seeing should be gone very soon too.
Re: Problem with Input in Content Editor
Posted: Wed Jan 15, 2014 3:32 pm
by philipanderson
Constant wrote:Sorry about that everyone. The content editor box should be appearing correctly now, and the error signs you are seeing should be gone very soon too.
Thanks for this. I just uploaded mine without any problems, so this appears to be fixed.