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Steps on How to Submit, please?

Posted: Wed Feb 13, 2008 11:53 am
by mecheln
Before they were Giants:

Can anyone explain how to put an article to the attention of someone who requested it in the Public Requests section?

Maybe I'm just not getting it, but I'll be darned if I can figure it out!

I'm writing a second article now for one of the Requested titles and have no idea what to do with it other than submit it for approval.

Posted: Wed Feb 13, 2008 12:07 pm
by Celeste Stewart
It's pretty easy. Once the article is approved, go into the requested content section and find the Before they were Giants request. Instead of clicking on "view description," click on "questions." Here, you'll find an area to type in your message. Type in something short and sweet like "Here's an article for your consideration." And then look below this form. You'll see two options: Attach Article / Look up
Upload File

You want to click the words "look up" in the Attach Article section (upload is for customers, not us). When you click "look up" a box will appear showing a list of all of your available articles. Pick the appropriate article and then hit "Post Message." This will create a hyperlink that the customer will see when he views your message. This also automatically sends him an email with your information.

I'm not sure I understand this

Posted: Fri Mar 07, 2008 8:27 pm
by Beelissa
Hi, I hope it's okay to jump in here, I found this addresses a question I have. I wondered the same thing, and I did use the question option to submit a story.

But, I scrolled to another request, one I feel sure I've seen several articles posted that seem to be for that request, yet if you click on "questions" there don't seem to be any. Can you only see your own questions, is that why? I must be really stupid . . .

Posted: Fri Mar 07, 2008 8:29 pm
by Celeste Stewart
You're not stupid - you're correct :) (even if you were wrong, it's a good question). You can only see comments and questions between you and the requester. It's a private conversation between you and the customer.

thanks!

Posted: Sat Mar 08, 2008 5:27 pm
by Beelissa
Celeste,

I appreciate your answer. I wish it said "you have not asked any questions" rather than "there are no questions", which I read to mean no one else had asked any. Or "Use this form to ask a question or notify them of an article that fits their request; your question is private between you and the requester, others visiting the site will not be able to see it, nor will you be able to see the questions of others."

Thanks for clarifying!