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Payday?

Posted: Fri Nov 07, 2014 12:14 pm
by MKatz
Has everybody else gotten paid for the 2nd period in October? I got paid really quickly after the 15th for the first period, and I don't see anybody else posting, so I'm curious.

Re: Payday?

Posted: Fri Nov 07, 2014 12:30 pm
by LauraGinn
I was paid on the 3rd November. Hope you get it sorted.

Re: Payday?

Posted: Fri Nov 07, 2014 4:04 pm
by JDWhang
I didn't get paid. Maybe only some people did?

Re: Payday?

Posted: Fri Nov 07, 2014 4:06 pm
by Lysis
Got paid on the third here as well.

Re: Payday?

Posted: Fri Nov 07, 2014 4:10 pm
by ReneeF
I didnt have anything up for sale as I was suspended all of october. but I've had this happen, dunno why.

Re: Payday?

Posted: Sat Nov 08, 2014 6:30 am
by Lysis
Look at the account balance on your account profile to verify that you were due something. Also, chargebacks sneak up on you. I think they should send an email with a chargeback, but they don't. You kinda just notice a negative on your account balance when you check your account.

Re: Payday?

Posted: Mon Nov 10, 2014 5:37 am
by MKatz
Under account status, it says: Amount Due For This Month$31.20

Where would i see a chargeback? I got paid the last pay period with no problem and right away.

I did send an email to the help desk but haven't heard anything yet.

Re: Payday?

Posted: Mon Nov 10, 2014 2:29 pm
by Pellucidean
Another user posted about not getting paid over in the Author Exchange forum, so that's at least three people who weren't paid. I did get paid though.

Re: Payday?

Posted: Tue Nov 11, 2014 5:59 pm
by Lysis
I would contact support or maybe post your author name since CC reads here.

Re: Payday?

Posted: Wed Nov 12, 2014 5:50 am
by MKatz
I sent in a query last week and had no response. This is the first time this has ever happened, and I am pretty shocked that CC has not responded. Weird stuff. Sort of ironic that they just sent out a survey that says they want to hear from us. :)

Re: Payday?

Posted: Wed Nov 12, 2014 8:56 am
by MKatz
Update: They paid me today with still no response as to why I wasn't paid before. I still never got a response as to why the payment was over a week late and took three emails and posts here. I write on about five other sites. Some have been late, but they always respond to emails. It's a mystery.

Re: Payday?

Posted: Wed Nov 12, 2014 9:55 am
by Constant
MKatz wrote:Update: They paid me today with still no response as to why I wasn't paid before. I still never got a response as to why the payment was over a week late and took three emails and posts here. I write on about five other sites. Some have been late, but they always respond to emails. It's a mystery.
I commented on the thread you created in Author Exchange. I can't see that we've received any emails from you since August, but your payment has been sent. It looks to have been a glitch with Paypal's IPN when our system attempted to send the payment. Sorry for the inconvenience.