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Did we change the login requirements?

Posted: Mon Feb 18, 2008 11:15 pm
by Elizabeth Ann West
For months now I have logged in with my Author's Name: Elizabeth Ann West, my password (not telling) and click the Author's circle and log in.

Early this morning, that quit working, and it wanted my email address, same pass word, and for me to click Author.

Now at the top of my screen it says Welcome, Joshslb@hotmail.com, instead of my author's name.

::Sniff, Sniff:: please say it isn't staying like this... I LIKED seeing my personal name at the top of the screen. It made me feel loved....

Posted: Tue Feb 19, 2008 3:23 am
by jak
I can't get logged in at all at present. Sent for a new password but my login still didn't work with that. So I've replied to the email from support, which was probably automatically generated because you are probably still sleeping over there.

It's very frustrating as I have a seemingly perfect article to offer on a new public request. But I'll just have to be patient.

Posted: Tue Feb 19, 2008 6:21 am
by constant-content
Is this still the case?

Posted: Tue Feb 19, 2008 6:55 am
by Word Gypsy
I can't log in either- no matter what I try. I haven't been able to stay logged in for weeks now, but at least I could get in. Argh, cc withdrawal!

Posted: Tue Feb 19, 2008 7:21 am
by Elizabeth Ann West
Yep, still the case for me. It won't take my Author's name at all to log in. I have to wait for that to fail, then put in my email address, let that fail so it says "Pick to login as an author or a customer" (when on the second attempt that wasn't even an option), then put in my email and password one last time click author and voila! I am signed in.

Posted: Tue Feb 19, 2008 7:21 am
by jak
Yes, Constant. I still can't log in.

Posted: Tue Feb 19, 2008 7:55 am
by dsletten
I had a lot of trouble logging in today. I was fine yesterday and now it took 5 times to get in. I tried both my e-mail and my author name but the system didn't like either. :(

Posted: Tue Feb 19, 2008 8:02 am
by jak
I have now managed to log in and thought I should let Constant know here. After I read the last post I tried using my email address (which this idiot didn't think of doing before) and it let me in.

Posted: Tue Feb 19, 2008 8:06 am
by Ed
I'm really sorry you're all having so many problems this morning. :(

Posted: Tue Feb 19, 2008 8:47 am
by Word Gypsy
Thanks Ed. Funny how I can get into the forum, but not my account. Actually, it isn't funny at all. I wish it were the other way around since I have stuff sitting here for customers. Oh well, the day is young- in some places, anyway. WG

Posted: Tue Feb 19, 2008 8:56 am
by J. A. Young
Just chiming in...I can't log in either. Tried about 5 times and it keeps saying my login failed! JA

Posted: Tue Feb 19, 2008 8:56 am
by Celeste Stewart
Did you try your email address? That worked for me as it did some of the others. I assume you did but maybe you have a different email address linked with your account?

Posted: Tue Feb 19, 2008 8:58 am
by Ed
I'll get those articles approved as soon as you managed to get them uploaded, if it's before the evening (I'll out after around 6pm, but I'll try to check in after I get back).

Ed

Posted: Tue Feb 19, 2008 9:13 am
by Word Gypsy
Thanks Ed.

Posted: Tue Feb 19, 2008 10:26 am
by JD
Hey, I managed to log in to the forum first time. :wink:

Yes, there certainly seems to be a problem with logging in to the main site - I am getting in but only on the third attempt (and then having to log in with full email address).

Jane