Vanishing articles

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khwrites
Posts: 1
Joined: Wed Jul 15, 2015 8:31 am

Vanishing articles

Post by khwrites »

Hi,

I am relatively new to CC and have been writing for a variety of projects recently without incident. However, I claimed a few articles from the public pool request several days ago and they mysteriously vanished from my queue shortly after (the missing articles are just for one client). I've tried reaching out to support but haven't heard back. I'm afraid of being penalized for not turning in the articles on time, even though they no longer appear in my queue. Wondering if anyone on here might have some input!
ScriptMaster
Posts: 62
Joined: Sat Apr 07, 2012 9:10 am

Re: Vanishing articles

Post by ScriptMaster »

I assume you mean the projects disappear, not your articles. It appears that projects are taken off the outstanding projects list a few days after they expire. You can still Claim unclaimed projects right up until they are removed from the list, but you cannot submit articles to them when they disappear unless support reinstates them.
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