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Resubmission

Posted: Wed Jun 22, 2016 7:26 am
by ReneMcBee
Hello to All,

I resubmitted an edited article several times but I don't get a confirmation page saying that I've resubmitted. The status still says 'rejected,' not 'in review' in my content page. It's been a week since I originally resubmitted. My question is, is this article in the review process even though it still says rejected?

Re: Resubmission

Posted: Wed Jun 22, 2016 7:36 am
by MKatz
I don't think you successfully resubmitted. If I recall correctly, there is a button to save and another button to resubmit. I had to resubmit last week, and my memory might be faulty, but I'm pretty sure I clicked two buttons. Maybe the re-submission button is at the bottom. I'm pretty sure the status should say that the article is in review and not rejected after you resubmit.

Re: Resubmission

Posted: Wed Jun 22, 2016 8:30 am
by ReneMcBee
MKatz wrote:I don't think you successfully resubmitted. If I recall correctly, there is a button to save and another button to resubmit. I had to resubmit last week, and my memory might be faulty, but I'm pretty sure I clicked two buttons. Maybe the re-submission button is at the bottom. I'm pretty sure the status should say that the article is in review and not rejected after you resubmit.

Thank you for your quick comment... Yes I've clicked 'save' and 'resubmit' and still no change in status... I'm clueless :?

Re: Resubmission

Posted: Wed Jun 22, 2016 12:14 pm
by MKatz
Yeah, me too. I'm pretty sure the status should change. I guess I'd try logging in with a different browser to see if that helps. Otherwise, you can try emailing support@constant-content.com to see if you can get an answer. It seems like a mystery, and I'm sure it's frustrating.

Re: Resubmission

Posted: Wed Jun 22, 2016 2:37 pm
by ReneMcBee
Yes I guess that's the only thing left to do, I was kind of hoping that it would be a quick fix (something I was doing wrong) but I guess not.
Thank you for your advice, I appreciate it :)