Targeting Tool

Keep Involved in Planning Changes to the Site. Have your Voice Count.

Moderators: Celeste Stewart, Ed, Constant

Locked
jstevewhite
Posts: 112
Joined: Sat May 17, 2008 8:16 am
Contact:

Targeting Tool

Post by jstevewhite »

I would still like to see all the customer searches that resulted in no article purchases, and searches that resulted in no articles found. It would give us good hints as to the customer groups that are under-served here. Or maybe just help us combat writer's block. :D

Steve
DSWaltenburg
Posts: 221
Joined: Thu Jul 17, 2008 2:56 pm
Location: Ohello

Re: Targeting Tool

Post by DSWaltenburg »

Even a good old-fashioned suggestion box would be sweet. Let them see it on the side of the search results, and tell them to offer suggested topics that perhaps we don't have enough of :)
Locked