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Should we be worried?

Posted: Thu May 05, 2011 2:00 am
by JStone
I can't help but notice there are quite a few complaints about the length of review times lately...not to mention complaints about getting no response from support for several weeks, etc. And all the recent glitches too.

It would really help to have some input from CC on the forums...I know they are busy and don't usually have time to post here, but it's very unsettling for writers when they don't know what's going on or when things are likely to change.

I love writing for CC...but for all we know, CC have ditched the site and abandoned us.... :D

Re: Should we be worried?

Posted: Thu May 05, 2011 6:15 am
by jadedragon
Umm, I don't think they have ditched the site. They just paid me :)

Re: Should we be worried?

Posted: Mon May 09, 2011 2:58 pm
by Constant
We're still here! The review queue is a little slow right now but the editors are very quickly catching up. I usually handle most of the support emails and I can tell you my inbox doesn't have any messages that are a few weeks old. I try to get back to everyone within 24 hours of receiving their email, but the weekends can cause some delays to this.

Eric

Re: Should we be worried?

Posted: Tue May 10, 2011 12:03 am
by JStone
Thanks for the reply Eric...I feel much better now I know you're still out there! :D