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Any way to message your buyers?

Posted: Wed Oct 17, 2012 1:08 pm
by ryanhealy
Hi All,
Just finishing up my first month here at CC and loving it. I've only sold three articles, but then again I've only written 10, so I'm thrilled with three sales! Better yet, I'm starting to get a better feel for what will sell quicker, pricing, etc. Looking forward to going all out next month.

On that note, I've noticed that on my articles that have sold, it doesn't show me who the buyer was. Is there anywhere in the author area to see this? I'd like to send off a quick thank you to my buyers, but I don't know who they are!

Cheers,
Ryan

Re: Any way to message your buyers?

Posted: Thu Oct 18, 2012 5:36 am
by iamyownboss
Hi Ryan,
Congrats on your sales! You'll find the customer names under "My Sales" in the My Account area on the left hand side. However, I'm pretty sure that you can't message any of them unless they have a live request listed. Customers can contact you and you can reply to them, but you can't mail them first unless it is to ask them a question specifically about a request or to send them an article of yours from the general pool that you think fits one of their current requests.