Where is my price/buy button?

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cmcmahon66
Posts: 52
Joined: Fri Dec 07, 2012 2:29 pm

Where is my price/buy button?

Post by cmcmahon66 »

I had an article accepted last week and it has been getting looks but not purchased. I went to look at it today through the catalog search and found that it doesn't show the price or a buy button. It is not on hold ("waiting") for purchase, it is just listed as "view" in My Content. I clicked on edit to check my submission info and prices are listed there. Any ideas?
JasmineStone
Posts: 30
Joined: Tue Oct 22, 2013 5:10 am

Re: Where is my price/buy button?

Post by JasmineStone »

Yep, I have the same problem with a couple of my articles. I never get a reply when I email support anymore, so I guess it'll stay that way. Let us know if you find out what's going on.
cmcmahon66
Posts: 52
Joined: Fri Dec 07, 2012 2:29 pm

Re: Where is my price/buy button?

Post by cmcmahon66 »

Well, I'm not sure what happened because there was no button when I previously checked on the article, but it was purchased on Thursday, so I guess it was fixed. Bonus - the sale went through before the biweekly payment was released so, WINNING! :D
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