still not getting notice of sold articles?

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Moderators: Celeste Stewart, Ed, Constant

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tutor1235
Posts: 1
Joined: Tue Mar 15, 2005 8:28 am
Location: Michigan
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still not getting notice of sold articles?

Post by tutor1235 »

Hi Chris,
I remember a few months back that you were working on the notification system for when articles sold. When I popped in just now, I found that I'd sold an article along about Labor Day, but didn't receive notice. Thought you might want to check into it?

Sandy
damyanti
Posts: 95
Joined: Sun Sep 11, 2005 7:38 pm

Post by damyanti »

Chris, the same thing also happened with my article" Property management". Maybe you can check?
malward
Posts: 137
Joined: Sun Mar 27, 2005 6:41 am
Location: Canada
Contact:

Post by malward »

Chris,

The same thing happened to me. I sold five small articles this morning and received no notification.

Mary
RachelN
Posts: 77
Joined: Wed Sep 21, 2005 2:47 pm

Post by RachelN »

It's happening to me as well, although it is a nice surprise to log on, look at my account, and discover some articles have sold! :)
LJade
Posts: 205
Joined: Thu Sep 29, 2005 7:40 am
Location: Near Charleston, South Carolina
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Post by LJade »

Count me in...just feedback! :roll:



PS. Mary ROCKS!
Katie-Anne
Posts: 96
Joined: Tue Feb 08, 2005 6:05 pm
Location: Sweden
Contact:

Me too

Post by Katie-Anne »

The last two articles I sold I didn't receive notification of - but hey, I'm an eternal optimistic, one of my morning rituals is to check out my account here at CC and see if there's a change. If there is, I check out my content licence page and see what sold. :)

Katie-Anne
SallyA
Posts: 66
Joined: Fri Oct 07, 2005 11:55 am
Location: UK
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Post by SallyA »

I`m not receiving notification of sales or requested content.
constant-content
Site Admin
Posts: 1330
Joined: Fri Jan 21, 2005 9:20 am

Post by constant-content »

We are working on this issue. Can you all tell us if the articles you didn't receive emails on were bought with a "Full Rights" license?
Katie-Anne
Posts: 96
Joined: Tue Feb 08, 2005 6:05 pm
Location: Sweden
Contact:

Post by Katie-Anne »

Mine were just regular licenses - I think.

Katie-Anne
SallyA
Posts: 66
Joined: Fri Oct 07, 2005 11:55 am
Location: UK
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Post by SallyA »

Mine was bought with a regular license.
RachelN
Posts: 77
Joined: Wed Sep 21, 2005 2:47 pm

Post by RachelN »

One of mine was fullrights, the others were unique.
constant-content
Site Admin
Posts: 1330
Joined: Fri Jan 21, 2005 9:20 am

Post by constant-content »

Do any of you have any kind of SPAM protection? I wonder if its coming over as junk mail?
malward
Posts: 137
Joined: Sun Mar 27, 2005 6:41 am
Location: Canada
Contact:

Post by malward »

Chris,

I'm getting e-mail for all of mine that has been approved in the last couple of days. This is an improvement. Thanks :)
RachelN
Posts: 77
Joined: Wed Sep 21, 2005 2:47 pm

Post by RachelN »

constant wrote:Do any of you have any kind of SPAM protection? I wonder if its coming over as junk mail?
I do, but as I get some notices of sold work perfectly, I don't think that's the problem in my case.

Thanks for looking into it for us! :)
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