Returns

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jentypist
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Joined: Sun Mar 23, 2008 8:13 am
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Returns

Post by jentypist »

What is the policy on customers purchasing content and then returning/getting refunded? Is there a policy?
Ed
Posts: 4686
Joined: Mon Feb 20, 2006 2:15 pm

Post by Ed »

If the article isn't what they expected upon download, or if there is another problem, a customer will sometimes ask for a refund. Authors are notified via email if this happens.
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