My account has been suspended...any help?

[Mr.Freeman]

I've just tried to log in and it says that my account has been suspended. Does anyone know why and when/if it will be opened again? thankyou.

[Ed]

Because you have had many articles rejected, and your writing does not meet our standards, your account has been suspended indefinitely. Please seek another market for your writing.

Ed

[Mr.Freeman]

But I have sold two articles on your site and have $16.25 in my account. Therefore my writing style must be acceptable, I'm just new to the site and need to make changes to my writing style. Is there anyway I can be put back in? I didn't know that if your articles are rejected often, you lose your place on the site. Please?

[Ed]

I'm sorry. This is a professional site that requires top-quality writing from its writers. The decision has been made.

[Mr.Freeman]

The decision has been made...

Does that decision mean I lose that $16.25 in my account?

[Ed]

Of course not. Email Support and you will be paid your earnings.

[Mr.Freeman]

Thank you Ed, although it is a shame, I didn't know that accounts were suspended, I thought you operated on a similiar multi-axial system to that of Helium marketplace. I guess not. Back I go.

[Piscesgirl]

After I read this forum, after I have had nothing but trouble from Constant-Content trying to get answers from the day I started, I wish to cancel my account from this "professional" writing site.

If the arrogance I have seen in your response to this gentleman is any indication of what I'm dealing with then I don't want to take part in this site.

I deleted all that I had here so all you need to do is cancel my account. I will follow through and email this also. However, seeing I have rarely recieved any emails answering my questions, most likely the one I send will not be seen either.
Irene Lynn

[Celeste Stewart]

I never like to see anyone get suspended nor do I like seeing writers not get their questions answered (which is why I try to contribute as much as possible via the forums). However, I didn't see any arrogance in this particular thread.... just my two cents. Sorry you feel this way.

[AThompson]

No, definitely no arrogance. It doesn't look as though Mr. Freeman took offense, either.

I have not been here very long, but I find all communication from the 'Powers That Be' on this board, and the experienced members to be unfailingly professional. Some people, in this age of casual employment and first names and smiley faces, view true professionalism as arrogant or remote. Perhaps because it is rare.

It's a shame more people don't read the FAQ's and the blogs more thoroughly before joining. I don't pretend to know all or anything, but I made a point of reading the forums here (and at Helium) consistently for about a month before signing up.

Perhaps I'm overstepping by posting on this topic, but it irks me when someone terrific, hard-working and professional like Ed and a great, well-run site like CC get "dissed" unjustly.

Okay. Rant over.

:S
AThompson

[Mr.Freeman]

I didn't take offence to what Ed said, I simply was unaware that an account could be suspended if too many articles were rejected. My fatal error it seems. I am however a bit annoyed that I have not been emailed back about my payment for articles sold before suspension. I have emailed support and have not heard a single word about payment. It was only $16 , I'm sure they won't find it too difficult to part with. Oh well...

[Elizabeth Ann West]

You will hear from support, it's just they get probably a ridiculous amount of emails each day, and I think they try to keep weekends off (a novel thought.... ). I usually get a response back from my issues between 1-3 business days from submittal.

[Ed]

I have emailed Support on your behalf.

[Mr.Freeman]

Thankyou Ed. And take no noticice of Piscesgirl's comment, I have alot of respect for this site, she simply doesn't understand that a business is a business, and money is the key. Thankyou.

[Ed]

Thanks for your understanding. It's certainly nothing personal.