Waiting

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Lola
Posts: 14
Joined: Thu Oct 09, 2008 2:08 pm

Waiting

Post by Lola »

Hello,

I have a question. One of my oreviously approved and viewable articles has been moved to the "waiting" category. Why is that?

Thanks,

Lola
Celeste Stewart
Posts: 3528
Joined: Sun Jan 08, 2006 5:28 pm
Location: California
Contact:

Re: Waiting

Post by Celeste Stewart »

That means someone is potentially buying it and payment is being processed. Unfortunately, sometimes this is also a glitch where the article gets placed in someone's shopping cart and never quite goes through. Keep your eyes on it for a few days and see if it goes through. If not, you may need support to release it somehow. Hopefully, yours is being processed and will be officially sold soon.
Lola
Posts: 14
Joined: Thu Oct 09, 2008 2:08 pm

Re: Waiting

Post by Lola »

It's still stuck in the "waiting" category. How do I contact support about this?

Thanks,
Lola
Ed
Posts: 4686
Joined: Mon Feb 20, 2006 2:15 pm

Re: Waiting

Post by Ed »

You can use the "contact us" form on the main site or email support@constant-content.com.
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