Can clients post attachments to public requests?

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PeggyTee
Posts: 62
Joined: Wed Apr 01, 2009 4:21 am

Can clients post attachments to public requests?

Post by PeggyTee »

A public request customer would like to send me some Excel, PDF and word documents that I will need to use to fulfil his request. Is there somewhere he can attach these files so I can download them, and if not how else would I be able to obtain this information without breaching CC's terms and conditions?

Thanks!

Peggy
Celeste Stewart
Posts: 3528
Joined: Sun Jan 08, 2006 5:28 pm
Location: California
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Re: Can clients post attachments to public requests?

Post by Celeste Stewart »

He can email them to support and ask that Support forwards the attachments to you. This doesn't happen often, but when it does, support can help.
PeggyTee
Posts: 62
Joined: Wed Apr 01, 2009 4:21 am

Re: Can clients post attachments to public requests?

Post by PeggyTee »

Thanks Celeste.
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