Random accusatory emails?

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melissan
Posts: 62
Joined: Sun Jan 20, 2008 6:52 am

Random accusatory emails?

Post by melissan »

I received an email last week stating that "we see you are sending contact info to buyers" . I responded with an appropriate "I was sending an email to one of my affilates(writers), relaying the honest, fair practices of CC" and it contained no contact info at all. I just received another email "consider this your first warning. Don't think that deleting all your emails will prevent us from reading them." I haven't deleted one email since I've been a writer here.

Can anyone explain?
Lor
Posts: 242
Joined: Wed Jul 23, 2008 5:48 pm

Re: Random accusatory emails?

Post by Lor »

That's really strange, melissan. Doesn't sound like something from CC HQ. If I were you, I'd change my CC password asap. It sounds like someone has access, don't you think?
melissan
Posts: 62
Joined: Sun Jan 20, 2008 6:52 am

Re: Random accusatory emails?

Post by melissan »

I just re-read my emails to/from the affiliate for the third time, just to check again. No contact info at all. It is like my reply from two days ago was not read and instead another form email was sent to me. Weird.
Lysis
Posts: 1529
Joined: Sun Jun 07, 2009 2:08 pm
Contact:

Re: Random accusatory emails?

Post by Lysis »

There is an automated message that goes out when the system detects an email being sent. I sent an email to a writer buddy too and got the email. Scared me too!
CGillingwater
Posts: 12
Joined: Thu Jan 07, 2010 8:19 pm

Re: Random accusatory emails?

Post by CGillingwater »

Wait a sec...so anytime we send an email to anyone we get a warning? Sounds like a glitch in the system that should be reported.
Celeste Stewart
Posts: 3528
Joined: Sun Jan 08, 2006 5:28 pm
Location: California
Contact:

Re: Random accusatory emails?

Post by Celeste Stewart »

Messages like these are usually automated messages that are sent when the system suspects you are sending contact info such as myname@emailaddress.com. The reason is that we are not allowed to share contact info with customers. So, if you send an affiliate a note like "Welcome to CC. Feel free to contact me at myname@emailaddress.com if you need any help." then you'll get this message. CC even discourages this as we can easily communicate via the CC messaging system.
Debbi
Posts: 738
Joined: Tue Jul 14, 2009 10:58 am
Location: New Mexico

Re: Random accusatory emails?

Post by Debbi »

The only drawback to using the CC messaging system is that you can't attach files so if you wanted someone to look your unsubmitted work over for formatiing (file type, font, spacing, etc.) you can't. You can copy and paste your text into the CC message box so it can still be reviewed for content, voice, grammar, etc. though.
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