Clients asking for refunds?

[sera1231]

I'm just curious if this happens often, as it just happened to me. I had originally written something for a request and it was purchased by someone other than the original requester. The original requester then asked me to do another article on the same topic since the first one was no longer available for purchase. I did so, being VERY careful not to "plagarize" myself & in fact, put what I thought was an entirely new spin on the topic. The original requester purchased the second article & posted it. Now the first purchaser has asked for a refund (which Constant Content provided to them).

Has anyone else had this happen? Should I have refused the request for another article on the same topic? I was under the impression that it was perfectly fine to use the same research to write multiple articles as long as they were different in tone or spin. I just don't want to waste a lot of time doing work that will be considered "unmarketable".

I also want to clarify that I'm not upset with the folks here at Constant Content about this. I just don't want to get myself in the same predicament again.

-a

[constant-content]

You simply didn't give the process enough time before posting. Now that the process is done you will see the second article has been removed from the site.

To answer your question, no this does not happen often. The customer is very important to us and we allow this kind of refund if its legitimate, in this case we thought it was.

When you look at the two articles, you'll see some similarities. Although not a carbon copy, the flow and some sentences were similar. The customer brought up the concern and we agreed.

If you have questions you can email support.