Help from Support?

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Moderators: Celeste Stewart, Ed, Constant

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LindaM
Posts: 58
Joined: Wed Jul 08, 2009 8:15 pm

Help from Support?

Post by LindaM »

This is for Ed and/or Admin.

I've sent several e-mails regarding some difficulty I'm having with my 'dog' article, including theft and a recent misunderstanding when I removed the article from my cue and tried to repost with a small revision. I wrote again today, still no reply.

Thanks,
Linda
Ed
Posts: 4686
Joined: Mon Feb 20, 2006 2:15 pm

Re: Help from Support?

Post by Ed »

Hi Linda,

I don't know what the problem is. I'm sorry you're having problems getting a response. Support should have gotten my note about this, too.

Thanks,
Ed
Constant
Posts: 406
Joined: Fri Jun 20, 2008 10:35 am

Re: Help from Support?

Post by Constant »

Support has responded, thanks for bringing it to our attention. We clearly didn't answer your questions when we responded a couple of days ago, so hopefully the email we just sent will clear up any continuing questions.

David
LindaM
Posts: 58
Joined: Wed Jul 08, 2009 8:15 pm

Re: Help from Support?

Post by LindaM »

David,

I appreciate your involvement in this matter, but may I make one suggestion? It would be extremely helpful if CC could find a way to work more closely with articlesbase.com. Even after they remove stolen articles from their site, the content continues to float, via RSS feeds, all over the web. Unfortunately, (as with my situation) it can be the kiss of death for an article, once control is completely lost. Theft is a fact of life, but articlesbase is particularly lethal, since their reach is so expansive.

Thanks Again,
Linda
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